Privacy Policy
Whole Person Healing Therapy respects your privacy.
This Privacy Policy explains what information may be collected when you visit this website, how that information may be used, and the choices available to you.
This Privacy Policy applies to information collected through the Whole Person Healing Therapy website. It is separate from the Practice’s Notice of Privacy Practices, which explains how protected health information is handled in connection with psychotherapy services.
1. Information You May Provide Voluntarily
You may choose to provide personal information when you:
submit a consultation or contact request;
send an email;
sign up to receive a resource or email communication, if that option is offered;
communicate with Whole Person Healing Therapy through the website; or
otherwise provide information voluntarily.
Depending on the feature you use, this information may include your name, email address, telephone number, preferred contact method, scheduling information, and information you choose to include in a message.
You are not required to provide a detailed clinical history through the website in order to request a consultation.
2. Secure Contact Form
The consultation/contact form used on this website is provided through Hushmail for Healthcare.
Whole Person Healing Therapy has a Business Associate Agreement (BAA) with Hushmail for its healthcare services.
Information submitted through the secure Hushmail form is transmitted and handled through Hushmail rather than through a standard Squarespace contact form.
Please do not use the contact form for emergencies or urgent mental health concerns. The website and its contact methods are not monitored continuously.
3. How Information May Be Used
Information you provide through the website may be used to:
respond to your inquiry;
communicate with you about a consultation;
determine whether services may be available or appropriate;
schedule or coordinate communication;
provide a resource you requested;
send communications you have affirmatively chosen to receive;
maintain and improve the website; or
meet legal, regulatory, or professional obligations when applicable.
Whole Person Healing Therapy does not sell your personal information to advertisers.
4. Email Communications
If you contact Whole Person Healing Therapy by email, information you send may be transmitted through the applicable email service.
Whole Person Healing Therapy uses Hushmail for Healthcare for secure healthcare-related email communication.
Email should not be used for emergencies or urgent mental health concerns.
If the website later offers an optional newsletter, articles, or other email updates, you will be able to choose whether you want to receive those communications and unsubscribe from them.
5. Information Collected Automatically
Like many websites, this website may automatically collect limited technical information when you visit. Depending on the website settings and services enabled, this may include information such as:
browser type;
device type;
operating system;
IP address;
pages visited;
referring website;
approximate geographic information; and
general information about how visitors interact with the website.
This information may be collected through cookies or similar technology.
Notice of Privacy Practices/Practice Policies
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
I am required by law to maintain the privacy and security of your protected health information (“PHI”) and to provide you with this Notice of Privacy Practices (“Notice”). I must abide by the terms of this Notice, and I must notify you if a breach of your unsecured PHI occurs. I can change the terms of this Notice, and such changes will apply to all information I have about you. The new Notice will be available upon request, in my office, and on my website.
Except for the specific purposes set forth below, I will use and disclose your PHI only with your written authorization (“Authorization”). It is your right to revoke such Authorization at any time by giving me written notice of your revocation.
Uses (Inside Practice) and Disclosures (Outside Practice) Relating to Treatment, Payment, or Health Care Operations Do Not Require Your Written Consent.
I can use and disclose your PHI without your Authorization for the following reasons:
For your treatment. I can use and disclose your PHI to treat you, which may include disclosing your PHI to another health care professional. For example, if you are being treated by a physician or a psychiatrist, I can disclose your PHI to him or her to help coordinate your care, although my preference is for you to give me an Authorization to do so.
To obtain payment for your treatment. I can use and disclose your PHI to bill and collect payment for the treatment and services provided by me to you. For example, I might send your PHI to your insurance company to get paid for the health care services that I have provided to you, although my preference is for you to give me an Authorization to do so.
For health care operations. I can use and disclose your PHI for purposes of conducting health care operations pertaining to my practice, including contacting you when necessary. For example, I may need to disclose your PHI to my attorney to obtain advice about complying with applicable laws.
Note: In all situations, including situations involving the uses and disclosures of information listed in this section and the following section, if I have your substance use disorder treatment records, subject to 42 CFR part 2, I am not able to use or disclose information within those treatment records in civil, criminal, administrative, or legislative proceedings brought against you without receiving your written consent or a court order accompanied by a subpoena.
Certain Uses and Disclosures Do Not Require Your Authorization. Subject to certain limitations in the law, I can use and disclose your PHI without your Authorization for the following reasons:
When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.
For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.
For health oversight activities, including audits and investigations.
For judicial and administrative proceedings, including responding to a court or administrative order, although my preference is to obtain an Authorization from you before doing so.
For law enforcement purposes, including reporting crimes occurring on my premises.
To coroners or medical examiners, when such individuals are performing duties authorized by law.
For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.
Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counter- intelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.
For workers’ compensation purposes. Although my preference is to obtain an Authorization from you, I may provide your PHI in order to comply with workers’ compensation laws.
Appointment reminders and health related benefits or services. I may use and disclose your PHI to contact you to remind you that you have an appointment with me. I may also use and disclose your PHI to tell you about treatment alternatives, or other health care services or benefits that I offer.
Marketing. As a psychotherapist, I will not use or disclose your PHI for marketing purposes.
Sale of PHI. As a psychotherapist, I will not sell your PHI in the regular course of my business.
Restrictions on Use and Disclosure of Health Information Under California Law. As a California provider, I am required to follow several California laws that place greater restrictions on my ability to use and disclose certain types of health information than HIPAA. These California laws generally require or permit me to deny certain parties access to health information pertaining to: treatment of minor patients, immigration status and place of birth, reproductive health, and gender affirming care services.
Psychotherapy Notes. I do not keep “psychotherapy notes” as that term is defined in 45 CFR§ 164.501. I maintain a record of your treatment and you may request a copy of such record at any time, or you may request that I prepare a summary of your treatment. There may be reasonable, cost-based fees involved with copying the record or preparing a summary.
Certain Uses and Disclosures Require You to Have the Opportunity to Object.
Disclosures to family, friends, or others. I may provide your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.
Substance Use Disorder Treatment Records and the Legal Process. If I have your substance use disorder treatment records, subject to 42 CFR part 2, I will not disclose that information in civil, criminal, administrative, or legislative proceedings brought against you without receiving your written consent or a court order accompanied by a subpoena.
Your Rights Regarding Your PHI
You have the following rights with respect to your PHI:
The Right to Request Limits on Uses and Disclosures of Your PHI. You have the right to ask me not to use or disclose certain PHI for treatment, payment, or health care operations purposes. I am not required to agree to your request, and I may say “no” if I believe it would affect your health care.
The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
The Right to Choose How I Send PHI to You. You have the right to ask me to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and I will agree to all reasonable requests.
The Right to See and Get a Copy of Your PHI. You have the right to get an electronic or paper copy of your medical record and other information that I have about you. Unless I have valid legal grounds to deny your request for a copy of your record, I will provide you with a copy of your record within 15 calendar days. Alternatively, if you agree, I can provide you with a treatment summary. I may charge you a reasonable cost-based fee for providing you with a copy of the record or treatment summary.
The Right to Get a List of the Disclosures I Have Made. You have the right to request a list of instances in which I have disclosed your PHI for purposes other than treatment, payment, or health care operations, or for which you provided me with an Authorization. I will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list I will give you will include disclosures made in the last six years unless you request a shorter time. I will provide the list to you at no charge, but if you make more than one request in the same year, I will charge you a reasonable cost-based fee for each additional request.
The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that I correct the existing information or add the missing information. I may say “no” to your request, but I will tell you why in writing within 60 days of receiving your request.
The Right to Get a Paper or Electronic Copy of this Notice. You have the right get a paper 16 copy of this Notice, and you have the right to get a copy of this notice by e-mail. And, even if you have agreed to receive this Notice via e-mail, you also have the right to request a paper copy of it.
How to Complain About My Privacy Policies
If you think I may have violated your privacy rights, you may file a complaint with me, as the Privacy Officer for my practice, and my address and phone number are:
Stephanie Kavoulakos, LMFT
4419 Van Nuys Blvd, Suite 208
Sherman Oaks, CA 91403
818.262.5990
You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by:
Sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201;
Calling 1-877-696-6775; or,
Visiting www.hhs.gov/ocr/privacy/hipaa/complaints. I will not retaliate against you if you file a complaint about my privacy practices.
Effective Date of this Notice
This notice went into effect June 1, 2026.
Last Updated: October 30, 2026

